Refund & Cancellation

We thank you and appreciate your purchase with us. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase.

The order may be cancelled before delivered due to any of the following reasons: If you increase the work after the amount mentioned in the software. You do not help us in making your software recommendations. Any other reason beyond the control of itsgwalior.in.

Customer refused to take the delivery, refund would not be applicable incase of perishable Software .

Conditions: Ensure that the Software is not in installation. Cancellation and refund requests for software shall not be eligible after installation. The refund shall be processed only within a week after order, describe the problem in your own words and refund would be processed after 20% deduction. Without your order details refund process would not be possible after a week.

Any charges levied as tax is not eligible for refund.